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At Kurland Insurance, we exceed expectations.
Home » About Our Agency » Amazing Feedback
A culture of doing the right things.
Anyone can promise great service, but not everyone can deliver it. At Kurland Insurance, we’ve built a culture around doing the right things. But don’t just take our word for it. Read these client testimonials to see exactly what we mean.
“Alyssa and Brenda were a great help in purchasing my insurance needs.”
Donna S.Customer since 2019
“Very friendly staff who listens to my questions and are able to work with schedules!”
AnonymousCustomer since 2019
“The price was right, the service was first-rate, and thus far being able to communicate with my agent is quite simple.”
Dennis C.Customer since 2019
“The staff at Kurland Insurance are always there when I need them. They work hard at keeping my rates down.”
Marc K.Customer since 2010
“There is no chasing you down, playing phone tag, etc., when there is a problem. You always handle everything in a satisfactory way.”
AnonymousCustomer since 2006
“Everyone is polite and helpful from making payments to questions concerning policies. They care about people, period.”
Laura B.Customer since 2013
“I have done business with Kurland for over 40 years. They do a great job in all aspects of the insurance industry and they are honest and very personable .”
Frank W.Customer since 2001
“The customer service is always terrific - quick response and accurate information.”
Charles S.Customer since 2011
“Professional, friendly and efficient. A special thanks to Alyssa. Easy to work with and answered all questions. Follow through was excellent!”
Roger M.Customer since 2006
“We like it that our insurance premium has remained reasonably stable. We like it that you offer multiple choices for insurance providers. We like it that Tamara Hickman has remained as our agent and that others are available to answer questions in her absence. Stability of cost, personnel and quality choices are important to us!”
James M.Customer since 2013
“Kurland Insurance knows what local, personalized service is all about. When I need something from an insurance perspective they are all over it. I couldn't be happier with my choice of Kurland for all of my insurance needs.”
Brad O.Customer since 2016
“Great boat rates and all done via email and autopay. I love it!”
Daniel K.Customer since 2013
“Timely responses to questions, honesty with any given situation, and follow-through that has never let me down through the years.”
Andrew H.Customer since 2011
“I am very happy with the personal service you provide and it is great to have a relationship with people in your company, like Rene, who know and understand our business and are proactive about taking care of us.”
Meg C.Customer since 2011
“I like that I was able to get through right away on the phone and have a very quick resolution for my issues or questions. I have always had very good service for the many years I have been with the company.”
Matthew G.Customer since 2012
“Always a friendly voice and willingness to help resolve issues big or small.”
Charles B.Customer since 2002
“Kurland is like family. They treat every customer with respect, kindness, and gratitude. No matter the question, they are always there to help. I would never go anywhere else!”
John J.Customer since 2015
“We love your customer service. Rene McFadden is always pleasant and helps us with whatever we need. We love that Kurland is a family business. Thank you to all we are happy customers!”
Michael R.Customer since 2013
“I have been using Kurland insurance for all of my insurance needs for many, many years, both personal lines and business insurance. The rates are competitive and the service is truly top-notch. The Kurland family and all the staff show genuine care and concern for their clients.”
Karen I.Customer since 2009
“Very thorough with all quotes! Very personable representative who spent a lot of time with us making sure we understood all aspects and provided competitive rates!”
Sara A.Customer since 2013
“At Kurland, you will find friendly, knowledgeable and courteous people who still remember that small-town handshake and a cup of coffee for you.”
Linas P.Customer since 2011
“Great agency, all employees very competent, response to questions always handled in a timely manner. Stephanie usually handles my account and always does a great job.”
Frank F.Customer since 1980
“Each and everyone in your office is very informative and pleasant. My main contact is Rena McFadden and she always returns calls and provides information accurately.”
Audrey D.Customer since 2008
“You are concerned about my questions to do the research and get back to me with the answer. That is customer service.”
Walter L.Customer since 2005
“Always have had great service from everyone in the office!”
Mitch B.Customer since 2009
“Great price, fair approach to finding the right insurance and helpful.”
Thomas C.Customer since 2015
“Friendly professional service. It’s just that simple.”
Len C.Customer since 2007
“A family business that treats you like family.”
August D.Customer since 2002
“Kurland Ins is always very responsive to our needs, looking out for what's best for us.”
Geoffrey G.Customer since 2013
“I usually deal with Rene and she is so awesome in every aspect.”
Terry W.Customer since 2008
“Kurland has the best people working for them. Everyone is really friendly and knowledgeable and also goes out of their way to be helpful.”
Kathleen K.Customer since 2009
“Kurland has the best people working for them. Everyone is really friendly and knowledgeable and also goes out of their way to be helpful.”
Kathleen K.Customer since 2009
“All my inquiries and calls to the office are treated courteously and promptly.”
Nancy S.Customer since 2010
“Great service! Staff works diligently to get best possible quote.”
James P.Customer since 2007
“Timely responses to questions, honesty with any given situation, and follow-through that has never let me down through the years.”
Andrew H.Customer since 2011
“The price was right, the service was first-rate, and thus far being able to communicate with my agent is quite simple.”
Dennis C.Customer since 2019
“Your agency is not local to me, but the contact and info you send always keeps me informed.”
Daniel K.Customer since 2013
“Thank you! It’s good to know you have my back!”
Georgeen I.Customer since 2008
“Every time I call Kurland the staff is always extremely helpful and addresses my questions or concerns right away!”
Tim G.Customer since 2010
“Everyone there is always very helpful.”
Karen G.Customer since 2012
“Always friendly and resolve issues as quickly as possible.”
Andrew C.Customer since 2012
“I like being able to call and obtain assistance right away without delay or a callback.”
Matthew G.Customer since 2012
“Kurland treats you like family and finds us the best rates!”
Raymundo G.Customer since 2008
“Alyssa always makes all of our transactions flow smoothly to completion.”
Thomas B.Customer since 2013
“Great communication and customer service! I couldn't be happier with your agency and your employees.”
Michael J.Customer since 2018
“I found out about your company many years ago from a friend of mine and I have been with you ever since.”
Leroy A.Customer since 2010
“Always friendly and helpful people.”
Loretta C.Customer since 2013
“Always friendly and resolve issues as quickly as possible.”
Andrew C.Customer since 2012
“Great customer support!”
Alfred B.Customer since 2011
“Excellent service, Reasonable rates.”
AnonymousCustomer since 2014
